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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us for support. This may include:

• Personal identification information (name, email address, phone number)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and feedback

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Communicate with you about your travel plans
• Process payments and transactions
• Send you updates, marketing communications, and promotional offers
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, rent, or share your personal information with third parties except as described in this policy. We may share information with:

• Travel suppliers (hotels, airlines, tour operators) to fulfill your bookings
• Service providers who assist with our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 555-0187.

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Terms of Service

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using TravelWhiz services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

TravelWhiz provides travel planning and booking services. We act as an intermediary between you and travel suppliers (hotels, airlines, tour operators, etc.).

Booking and Payment

• All bookings are subject to availability and confirmation
• Payment is required to secure reservations
• Cancellation policies vary by supplier and will be communicated at time of booking
• Additional fees may apply for changes or cancellations

Client Responsibilities

You are responsible for:

• Providing accurate information for bookings
• Ensuring you have proper travel documentation
• Understanding and complying with supplier terms and conditions
• Maintaining appropriate travel insurance

Limitation of Liability

TravelWhiz acts as an intermediary and is not liable for the acts, errors, omissions, representations, warranties, or negligence of travel suppliers or for personal injuries, death, property damage, or other damages resulting from such causes.

Force Majeure

We are not responsible for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, or government regulations.

Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

For questions regarding these terms, contact us at [email protected].

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and enable certain website functionality.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand how visitors move around the site.

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Third-Party Cookies

Some cookies are placed by third party services that appear on our pages. We do not control these cookies and recommend reviewing their privacy policies for more information.

Cookie Consent

By using our website, you consent to our use of cookies in accordance with this Cookie Policy. You can withdraw your consent at any time by clearing your browser cookies or contacting us.

For more information about our use of cookies, please contact us at [email protected].

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DMCA Policy

Effective Date: January 1, 2024

Copyright Policy

TravelWhiz respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to notices of alleged copyright infringement that comply with the DMCA.

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated copyright agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email address)
• A statement of good faith belief that the use is not authorized
• A statement that the notification is accurate and that you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe that content you posted was removed by mistake or misidentification, you may file a counter-notification with our copyright agent.

Designated Copyright Agent

DMCA notices should be sent to:

TravelWhiz - Copyright Agent
425 Park Avenue, Suite 1200
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0187

Repeat Infringers

We will terminate the accounts of users who are found to be repeat infringers in accordance with the DMCA and our terms of service.

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GDPR Compliance

Last Updated: January 1, 2024

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), individuals in the European Union have several rights regarding their personal data:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing

We process personal data based on:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract: When processing is necessary for a contract we have with you
• Legal obligation: When processing is necessary for compliance with legal obligations
• Legitimate interests: When processing is necessary for our legitimate interests

Data Protection Officer

For questions regarding GDPR compliance or to exercise your rights, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: 425 Park Avenue, Suite 1200, New York, NY 10022, USA

Supervisory Authority

If you are not satisfied with our response to your concerns, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.